Leaky Lou
Plumbers
Leaky Lou
Merlewood, Saffron Walden
# Leaky Lou Plumbing & Heating
Leaky Lou is a family-run plumbing and heating business serving Saffron Walden and the surrounding Essex areas. They specialise in boiler installation and servicing, Gas Safe inspections, bathroom design and installation, and general plumbing work for both residential and landlord clients.
The business distinguishes itself through exceptional customer service and reputation management. With hundreds of five-star ratings on Checkatrade averaging 9.9 out of 10, Leaky Lou has built a strong local presence where most work comes through word-of-mouth recommendations. Both owners hold Gas Safe and BPEC registration, ensuring compliance and professionalism across all work undertaken.
Their approach prioritises customer satisfaction over quick turnover, reflected in transparent pricing and honest communication. They operate flexibly for emergency breakdowns outside standard business hours, recognising that heating failures require urgent attention. The business caters to homeowners needing bathroom renovations or boiler replacements, as well as landlords requiring mandatory Gas Safety certificates for rental properties.
Leaky Lou's pricing model is straightforward: hourly rates for general work with no VAT charged, alongside fixed prices for specific services like Gas Safety certificates and power flushing. This transparency, combined with their strong local reputation and genuine expertise, makes them a trusted choice for plumbing and heating needs in the Saffron Walden area.
Leaky Lou is a family-run plumbing and heating business serving Saffron Walden and the surrounding Essex areas. They specialise in boiler installation and servicing, Gas Safe inspections, bathroom design and installation, and general plumbing work for both residential and landlord clients.
The business distinguishes itself through exceptional customer service and reputation management. With hundreds of five-star ratings on Checkatrade averaging 9.9 out of 10, Leaky Lou has built a strong local presence where most work comes through word-of-mouth recommendations. Both owners hold Gas Safe and BPEC registration, ensuring compliance and professionalism across all work undertaken.
Their approach prioritises customer satisfaction over quick turnover, reflected in transparent pricing and honest communication. They operate flexibly for emergency breakdowns outside standard business hours, recognising that heating failures require urgent attention. The business caters to homeowners needing bathroom renovations or boiler replacements, as well as landlords requiring mandatory Gas Safety certificates for rental properties.
Leaky Lou's pricing model is straightforward: hourly rates for general work with no VAT charged, alongside fixed prices for specific services like Gas Safety certificates and power flushing. This transparency, combined with their strong local reputation and genuine expertise, makes them a trusted choice for plumbing and heating needs in the Saffron Walden area.
Services offered
Boiler installation and servicingGas Safe inspectionsBathroom design and installationBoiler breakdownsUnvented hot water cylinder servicingPower flushingGas cooker safety checksGas fire safety checks