# Afterglow Plumbing & Heating Limited

Afterglow Plumbing & Heating Limited is a Birmingham-based plumbing and heating company specialising in domestic boiler installations, repairs, and emergency plumbing services. Operating as a small, family-run business, they serve residential customers across Birmingham who need reliable, professional heating and plumbing solutions.

The company distinguishes itself through several key strengths. They maintain exceptional responsiveness, providing customers with a 45-minute advance notice before arrival and offering same-day emergency callouts for burst pipes, leaks, and heating breakdowns. Their pricing philosophy centres on complete transparency—all quotes are itemised so customers understand exactly where their money is allocated, with no hidden fees.

Quality workmanship is evident in their customer retention: 78% of their work comes from repeat customers and word-of-mouth referrals, a testament to consistent service delivery. They are Gas Safe registered and accredited installers for leading boiler manufacturers including Worcester Bosch, Baxi, Vaillant, and Ideal, ensuring customers receive industry-standard installations and expertise.

Customer testimonials consistently highlight their professionalism, punctuality, and honest approach. Their flexibility—such as rescheduling to accommodate urgent pre-Christmas boiler installations—reflects genuine customer-focused service. Unlike larger competitors, Afterglow's small team structure means personalised attention and accountability, with named engineers like Vic delivering both technical expertise and pleasant, professional interactions from initial contact through job completion.