# Metro Plumb (Lancashire) - Business Description

Metro Plumb Lancashire is a family-run emergency and routine plumbing service operating 24/7 across Lancashire from their Bolton base. Founded and operated by husband and wife team Mick and Paula Whylie, the business provides rapid response plumbing solutions for both domestic and commercial customers throughout the region.

The company distinguishes itself through its commitment to customer-centric service and qualified expertise. All plumbers are fully trained, equipped, and insured, ensuring professional workmanship whether addressing urgent breakdowns or planned installations. Their approach focuses on transparency and keeping customers informed throughout every job, from initial diagnosis through completion.

Metro Plumb handles the full spectrum of plumbing needs, from emergency leak detection and pipework repairs to planned work such as radiator replacement and boiler fitting. Available round-the-clock, they cater to customers who cannot afford downtime and need reliable, swift assistance with water system problems.

What sets them apart is their local knowledge combined with professional standards. By maintaining accessible communication channels (phone and email) and offering flexible scheduling through their online booking system, they've positioned themselves as the responsive alternative to larger, impersonal plumbing chains. Their emphasis on prevention—not just fixing immediate problems—demonstrates a consultative approach that builds customer trust and long-term relationships within the Lancashire community.