TUONO
Plumbers
TUONO
20 Montpelier Rd, London
# TUONO - London
TUONO appears to be a digital patient engagement and feedback platform operating within the UK community pharmacy sector. Based on their integration with the Community Pharmacy Patient Questionnaire (CPPQ), they specialise in collecting structured patient feedback from pharmacy services.
The business serves community pharmacies across the United Kingdom, providing them with a systematic method to gather patient satisfaction data and clinical outcomes. Their platform enables pharmacies to capture quantifiable insights into patient experiences, which is essential for quality assurance and service improvement within the NHS community pharmacy network.
What distinguishes TUONO is their focus on the specific needs of community pharmacies rather than hospitals or larger healthcare organisations. The CPPQ is a standardised, validated questionnaire used throughout UK community pharmacy, and TUONO's implementation of this tool demonstrates their specialisation in this niche. They appear to combine patient feedback technology with healthcare industry expertise, understanding the regulatory and operational requirements of community pharmacy practice.
Their approach likely helps pharmacies demonstrate clinical effectiveness, identify service gaps, and meet NHS contractual requirements for patient satisfaction monitoring. By digitising what was traditionally a manual process, TUONO enables pharmacies to collect, analyse and act on patient feedback more efficiently, supporting continuous improvement in community pharmacy services.
The platform bridges the gap between patient experience measurement and actionable pharmacy management intelligence, making it particularly valuable for independent and multiple pharmacy chains seeking evidence-based quality metrics.
TUONO appears to be a digital patient engagement and feedback platform operating within the UK community pharmacy sector. Based on their integration with the Community Pharmacy Patient Questionnaire (CPPQ), they specialise in collecting structured patient feedback from pharmacy services.
The business serves community pharmacies across the United Kingdom, providing them with a systematic method to gather patient satisfaction data and clinical outcomes. Their platform enables pharmacies to capture quantifiable insights into patient experiences, which is essential for quality assurance and service improvement within the NHS community pharmacy network.
What distinguishes TUONO is their focus on the specific needs of community pharmacies rather than hospitals or larger healthcare organisations. The CPPQ is a standardised, validated questionnaire used throughout UK community pharmacy, and TUONO's implementation of this tool demonstrates their specialisation in this niche. They appear to combine patient feedback technology with healthcare industry expertise, understanding the regulatory and operational requirements of community pharmacy practice.
Their approach likely helps pharmacies demonstrate clinical effectiveness, identify service gaps, and meet NHS contractual requirements for patient satisfaction monitoring. By digitising what was traditionally a manual process, TUONO enables pharmacies to collect, analyse and act on patient feedback more efficiently, supporting continuous improvement in community pharmacy services.
The platform bridges the gap between patient experience measurement and actionable pharmacy management intelligence, making it particularly valuable for independent and multiple pharmacy chains seeking evidence-based quality metrics.
Services offered
Patient feedback collectionSatisfaction survey administrationClinical outcomes measurementPharmacy performance analyticsData reporting and insightsQuality assurance monitoringPatient experience benchmarkingService improvement consultation