New Forest Emergency Plumbing Ltd
Plumbers
New Forest Emergency Plumbing Ltd
9 Wood Lodge, Southampton
# Business Description
New Forest Emergency Plumbing Ltd is a family-run plumbing business based in Calmore, operating since 1985 with over 35 years of industry expertise. Founded by Paul Hines alongside family members, the company has evolved from a multi-trade building firm into a specialist emergency plumbing service serving Southampton and the New Forest area.
The business caters to both residential and commercial clients, including homeowners and landlords requiring reliable plumbing solutions. They distinguish themselves through genuine 24/7 emergency availability, responding to urgent situations like burst pipes and significant leaks whenever they occur.
What sets New Forest Emergency Plumbing apart is their commitment to satisfaction guarantee on every job, combined with a friendly yet professional approach. Their extensive experience allows them to handle complex issues others might struggle with, particularly old lead pipework prone to failures. They offer transparent pricing, providing immediate phone quotes for smaller jobs without obligation.
Rather than presenting themselves as a one-stop shop, they're refreshingly honest about their limitations—explicitly stating they don't handle gas or electrical work, though they'll collaborate with contractors for bathroom and kitchen installations. This transparency, paired with their longevity and specialisation in plumbing rather than diluted generalist services, builds genuine trust with customers.
Their recent shift towards prioritising plumbing and emergency callouts demonstrates a focused business strategy, ensuring expertise in their core offering rather than spreading resources thinly across multiple trades.
New Forest Emergency Plumbing Ltd is a family-run plumbing business based in Calmore, operating since 1985 with over 35 years of industry expertise. Founded by Paul Hines alongside family members, the company has evolved from a multi-trade building firm into a specialist emergency plumbing service serving Southampton and the New Forest area.
The business caters to both residential and commercial clients, including homeowners and landlords requiring reliable plumbing solutions. They distinguish themselves through genuine 24/7 emergency availability, responding to urgent situations like burst pipes and significant leaks whenever they occur.
What sets New Forest Emergency Plumbing apart is their commitment to satisfaction guarantee on every job, combined with a friendly yet professional approach. Their extensive experience allows them to handle complex issues others might struggle with, particularly old lead pipework prone to failures. They offer transparent pricing, providing immediate phone quotes for smaller jobs without obligation.
Rather than presenting themselves as a one-stop shop, they're refreshingly honest about their limitations—explicitly stating they don't handle gas or electrical work, though they'll collaborate with contractors for bathroom and kitchen installations. This transparency, paired with their longevity and specialisation in plumbing rather than diluted generalist services, builds genuine trust with customers.
Their recent shift towards prioritising plumbing and emergency callouts demonstrates a focused business strategy, ensuring expertise in their core offering rather than spreading resources thinly across multiple trades.
Services offered
Emergency callouts 24/7Burst pipe repairsDripping taps and leak repairsPipework installation and replacementLead piping replacementBathroom installationKitchen installationPlumbing quotations