Jones & Shuffs
Plumbers
Jones & Shuffs
Lytton St, Stoke-on-Trent
# Jones & Shuffs Business Description
Jones & Shuffs is a heritage building and plumbing merchant based in Stoke-on-Trent with over 100 years of trading history. They serve homeowners, contractors, and tradespeople across the Midlands with an extensive inventory of building materials, plumbing supplies, heating systems, tools, and landscaping products.
The business operates multiple branch locations, including a substantial bathroom showroom in Longton featuring over 50 display installations. This hands-on approach to retail sets them apart—customers can visualise products in realistic settings rather than selecting from catalogues alone. Their stock depth is remarkable, stocking thousands of branded components and accessories from premium manufacturers including Vaillant, Worcester Bosch, Vitra, Utopia, and VADO.
What distinguishes Jones & Shuffs is their commitment to practical customer support. Beyond transactional retail, they provide free expert advice across building, plumbing, and heating projects, leveraging decades of accumulated knowledge. This consultative approach transforms them from a simple merchant into a trusted resource for both DIY enthusiasts and professional installers.
Their logistics infrastructure includes free local delivery within Stoke-on-Trent subject to minimum order values, removing purchasing barriers for customers. The combination of physical showrooms, extensive stock availability, brand partnerships, and expert guidance creates a compelling proposition in a competitive market. They've evolved from a traditional merchant into a modern omnichannel supplier whilst retaining the personal service element that characterised their century-long operation.
Jones & Shuffs is a heritage building and plumbing merchant based in Stoke-on-Trent with over 100 years of trading history. They serve homeowners, contractors, and tradespeople across the Midlands with an extensive inventory of building materials, plumbing supplies, heating systems, tools, and landscaping products.
The business operates multiple branch locations, including a substantial bathroom showroom in Longton featuring over 50 display installations. This hands-on approach to retail sets them apart—customers can visualise products in realistic settings rather than selecting from catalogues alone. Their stock depth is remarkable, stocking thousands of branded components and accessories from premium manufacturers including Vaillant, Worcester Bosch, Vitra, Utopia, and VADO.
What distinguishes Jones & Shuffs is their commitment to practical customer support. Beyond transactional retail, they provide free expert advice across building, plumbing, and heating projects, leveraging decades of accumulated knowledge. This consultative approach transforms them from a simple merchant into a trusted resource for both DIY enthusiasts and professional installers.
Their logistics infrastructure includes free local delivery within Stoke-on-Trent subject to minimum order values, removing purchasing barriers for customers. The combination of physical showrooms, extensive stock availability, brand partnerships, and expert guidance creates a compelling proposition in a competitive market. They've evolved from a traditional merchant into a modern omnichannel supplier whilst retaining the personal service element that characterised their century-long operation.
Services offered
bathroom showroom displaysfree local deliveryplumbing and heating advicebuilding materials supplytool retaillandscaping product supplyroofing materialsheating system installation support